STEM Support
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STEM Connect App
Make the operation of Sherpa, the assisted loading device, even more efficient and intuitive with the Stem Connect app. Thanks to BLE (Bluetooth Low Energy) technology, you can quickly connect to the device to manage its settings, monitor performance, and access diagnostics. This way, you’ll always keep your Sherpa system performing optimally.
Some features require credentials provided by Stem in the product user manual.
STEM Global Service App
With Global Service, you have full control of your Stem device fleet. You can perform remote diagnostics at any time, check device operability, and monitor key data such as voltage levels, usage cycles, and working hours. The app also allows you to download manuals, request assistance, plan maintenance interventions, organize product training, and receive the corresponding authorizations, all in one app. Wherever you are, you’ll have complete control over your devices.
STEM Connect Pro App
Stem CONNECT Pro is the app designed for firmware updates for O3Z Tech (up to version 03.02), Sherpa, Sherpa Slim (up to version 03.09), and Sally-CAB. With this app, using the BLE connection, you can quickly perform updates, ensuring that each device always works at its best.
For versions after 03.02 of O3Z Tech and 03.09 of Sherpa Slim, download the STEM Global Service app.
STEM O3Z-Tech App (up to version 03.02)
With the STEM O3Z-Tech app, every stage of the ozone treatment is under your control, even from outside the vehicle. Its BLE technology allows you to monitor the sanitization process in real-time, download the treatment report, and perform diagnostics to check the proper functioning of the device.
For versions after 03.02, download the STEM Global Service app.
STEM Sally-CAB App
Always keep track of the Sally-CAB biocontainment system with the dedicated app! The BLE connection allows you to monitor the device’s status, adjust the ventilation level as needed, and access diagnostics to verify its correct operation. Find everything at your fingertips for easier and safer management.
Sherpa Slim CONNECT App (up to version 03.09)
With Sherpa Slim CONNECT, managing the Sherpa Slim assisted loading system is simple and fast. Compatible with models up to the 03.09 version, the app allows you to monitor the device status, run diagnostics, and enable programming conveniently from your smartphone, thanks to the BLE connection.
For versions after 03.09, download the STEM Global Service app.